• About us
  • Cruise Partners
  • Shops
  • Careers
    • Shipboard
    • Landside
  • News

Retail Manager

← Go Back
INFORMATION
  • Location:
    Worldwide
  • Salary:
    Competitive salary, commission, accommodation and meals on board, plus more
  • Share:
    • Send email
Apply

Are you an experienced Retail Manager with a proven ability to lead a team of retail sales associates and product specialists?

If you are outgoing, have a demonstrated retail sales and management background, and thrive on delivering excellent customer service… we would like to hear from you!

About us:

Harding+ is leading the way in innovative onboard cruise retailing, working closely with our cruise line partners and brand partners to ‘make every cruise better’.  We stay at the cutting edge of retailing and consistently provide outstanding customer service, culminating in winning the Cruise Retailer of the Year award for 2022.

What you will be doing:

  • Leading a team in creating an exceptional and memorable retail experience for the guests on board
  • Leading and inspiring the team to provide exceptional customer service, whilst delivering sales and profit targets
  • Setting an example for your team by acting as a role model
  • Identify and deliver training requirements within your team
  • Take ownership of your client base including outreach to clients for events such as private sale, in-store events and product knowledge
  • Consistently deliver the highest possible standards both on the shop floor and in back office operations

Who you are:

  • Proven experience as a Retail Manager or Assistant Manager (ideally with experience at sea)
  • Motivated in leading a team to achieve and exceed sales targets
  • Excellent face to face customer service and sales ability, utilising strong communication and interpersonal skills
  • Proven ability in public speaking and showcasing luxury items
  • Adaptable to change and able to work in a high-pressure environment
  • A strong leader and team player who is commercially driven and goal orientated
  • Highly competent in store and HR processes including sales reports, loss prevention, audits, appraisals, disciplinaries etc
  • Excellent numeracy and literacy skills

What you will receive:

  • Competitive salary and generous commission structure
  • Accommodation and meals on board
  • Necessary visas and seafaring documents to work at sea
  • Dedicated in-house bespoke training across sales, product and brand
  • Guidance, support and development from the central office team
  • Contract role, working and living at sea for up to 6 months at a time, with a 1-2 month break at home between contracts  

Does this sound like you?  Then please apply now…


Apply

Legal

  • Cookie Policy
  • Modern Slavery Statement

Connect

Award Winning

Copyright Harding Retail | Design by HDY

In addition to essential cookies, we use some non-essential cookies to personalise and enhance your use of our website and track your usage. By clicking “accept”, you agree to our use of cookies as set out in our Cookie Policy. If you continue to browse without clicking “accept”, only essential cookies will be used Cookie settingsAccept Reject.

Manage Cookie Preferences

Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Our Cookie Policy explains in detail how and why we use cookies. To take full advantage of our website, we recommend that you click on “Accept All”. You can change these settings at any time by clicking the 'Manage Cookie Preferences' tab at the bottom of your screen.

Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Our Cookie Policy explains in detail how and why we use cookies. To take full advantage of our website, we recommend that you click on “Accept All”. You can change these settings at any time by clicking the 'Manage Cookie Preferences' tab at the bottom of your screen.

Necessary Always Enabled

Necessary cookies are essential for our website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.

Non-necessary

Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.