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About you

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Equal Opportunities

We are committed to the fair treatment of staff and potential staff, regardless of gender, age, race, ethnicity, religion, or sexual orientation.

The information you give on this form will help us comply with our policy of ensuring equality in our services to you. We recognise that some people may regard some of this information as personal and we have, therefore, included an option in most questions for ‘prefer not to say’.

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Shipboard experience

Have you worked for Harding before? *

Have you worked at sea before? *

If yes, for who and when? Also, please tell us why you’re suitable for a role on board? *

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About My Application

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COVER LETTER - should you wish to include a cover letter supporting your application, please type or copy/paste here. After submitting your application you will receive a confirmation email. One of the Recruitment team will then be in touch accordingly. Finally, thank you for applying to an opportunity to work on board.

ABOUT MY APPLICATION

I confirm that my details are complete and correct
I confirm I have read and agree to Harding's privacy policy

Are you an experienced Retail Manager with a proven ability to lead a team of retail sales associates and product specialists?

Would you thrive in being the highest-profile Retail Manager on board one of our flagship vessels within the Harding+ fleet?

Are your standards impeccable, driving your teams to consistently achieve? If so, please apply now!!

We are looking for our next Retail Manager to work on board P&O XL class fleet. If you are outgoing, have a proven retail sales and management background, and thrive on delivering excellent customer service… we would like to hear from you!

About us:

Harding+ is leading the way in innovative onboard cruise retailing, working closely with our cruise line partners and brand partners to ‘make every cruise better’. We stay at the forefront of retailing and consistently provide outstanding customer service, culminating in winning the Cruise Retailer of the Year award for 2022 and 2023.

About the role:

Lead a large team (up to 45) in creating an exceptional and memorable retail experience for the guests on board
Inspire and motivate the team to provide exceptional customer service, whilst delivering sales and profit targets
Set an example for your team by acting as a role model
Identify and deliver training requirements within your team
Take ownership of your client base including outreach to clients for events such as private sale, in-store events, and product knowledge
Consistently deliver the highest possible standards both on the shop floor and in back-office operations

About you:

Proven experience as a Retail Manager (ideally with experience at sea)
Possesses a strategic and commercial mindset, with experience using business data and KPI reports to drive business performance
Driven to inspire and guide teams toward surpassing sales targets
Excellent face to face customer service and sales ability, utilising strong communication and interpersonal skills
Proven ability in public speaking and showcasing luxury items
Adaptable to change and able to work in a high-pressure environment
Highly competent in store operations, HR processes, and compliance

What you will receive:

Competitive salary and generous commission structure
Accommodation and meals on board
Necessary visas and seafaring documents to work at sea
Dedicated in-house bespoke training across sales, product and brand
Guidance, support, and development from the central office team
Contract role, working and living at sea for up to 6 months at a time, with a 1-2 month break at home between contracts

Does this sound like you? Then please apply now…

Your adventure starts here!

Retail Manager P&O XL class fleet Application

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ABOUT MY APPLICATION

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